Travel Information

New Zealand

Travelling to New Zealand is easy. For practical information and travel advice before you leave, click here.

New Zealand

Before travelling to a country, you need to know the basic facts. New Zealand is a small country, similar in size to Great Britain or Japan. With a population of just over 5 million people it is gloriously uncrowded. Learn more about New Zealand here.

Visas & Immigration

We enjoy welcoming visitors to New Zealand. To ensure you have an experience to remember, make sure you’ve done your homework and have everything sorted before you leave.

When you arrive, your passport must be valid for at least three months beyond your intended departure date, and if required, have a valid New Zealand visa.

From 1 October 2019, visitors from visa-waiver countries must request an Electronic Travel Authority (ETA) prior to coming to New Zealand. You may also have to pay an International Visitor Conservation and Tourism Levy (IVL). For more information on the ETA and IVL, visit Immigration New Zealand.

Before travelling to New Zealand, you need to make sure your passport is valid for at least three months longer than your expected departure date. If you come from a country that needs a New Zealand visa to enter, please be sure to apply in advance.

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Bio Security

In order to protect New Zealand and its environment, certain items are not allowed to be brought into the country, have restrictions for entry, or must be declared if they are deemed to present a biosecurity risk. These include food, plants, animal products and outdoor recreational equipment. You may risk a fine if you fail to comply.

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i-Site New Zealand

i-SITE is New Zealand’s official visitor information network. There are currently 80 i-SITE locations found throughout New Zealand where you can speak to a travel expert for local knowledge and bookings throughout New Zealand.

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Whatever the season, it’s always a good time to visit New Zealand as there’s so much to see and do year-round. 

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Currency & costs

New Zealand’s unit of currency is the dollar (NZD$). All major credit cards are accepted in New Zealand, with Visa and Mastercard the most widely used. Many retailers in main centres also have Apple Pay. 

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Internet & phone coverage

If you want to stay connected to the internet and phone services in New Zealand with your overseas phone, you will need to purchase a SIM card from one of the main local phone companies to access the network here. It’s also recommended that you purchase a pre-paid plan. This will give you a mix of data, calling and texting throughout your trip.  

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Time Zone

New Zealand is one of the first places in the world to see the new day, 12 hours ahead of GMT (Greenwich Mean Time).

See what time it is in New Zealand right now.

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New Zealand uses Type I plugs. This is the same as in Australia and the Pacific Islands. Type I plugs have three flat pins, with two angled to form an inverted ‘v’ at the top and one running straight down underneath. 

The voltage in New Zealand is 230/240 volts (50Hz). If you’re bringing appliances or chargers from countries where the voltage is lower, such as the USA, Canada or Japan, check that your appliance states clearly that it is safe for use up to 240 volts.  

If not, you will also need a voltage converter/transformer. If you plug a lower voltage appliance into New Zealand’s highest voltage supply, the item could be damaged.  

Most hotels and motels provide 110 volt ac sockets (rated at 20 watts) in bathrooms for electric razors only. For all other equipment, an adapter/converter is necessary, unless the item has a multi-voltage option. 


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